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Should You Handle Your Roadside Assistance Needs In-House?

Posted on 10/26/2015 by Sommer Stein in maintenance breakdown services RoadsideMASTERS.com

Traditionally, fleets have handled roadside service responsibility in-house. With fuel costs, tighter EPA restrictions on exhaust, and more stringent just-in-time delivery windows, more and more fleets are outsourcing their maintenance and service functions. So when trucking companies ask, “Does it make sense that we handle our roadside assistance needs in-house?” RoadsideMASTERS.com, the leading provider in Emergency Roadside Service Membership Program geared towards the heavy duty segment, answers “no”, and here’s why.

RoadsideMASTERS.com has grown its business by working with both small and big name corporations, whom are seeing the benefits of outsourcing their roadside assistance needs to a trusted third-party, including:

Improved company focus: reduced time spent managing fleet roadside breakdown so companies can focus on their core business.
Improved human resource productivity:  with roadside service out-sourced a window of opportunity opens up to either reduce head count or to redirect personnel and financial resources from non-core activities to company's core business.

Increased fleet availability: with reduced downtime, improved reliability, and enhanced productivity. 

Improved cash flow: trucking companies will advance funds to their contractors to pay for roadside assistance breakdowns, which can be a stress on cash flow. With an annual emergency roadside service membership, there is no need to advance money to contractors for roadside breakdown, resulting in an immediate improvement to cash flow.

Access to nationwide roadside service: emergency roadside service providers make extensive and ongoing investments in the latest technology, people, training and processes in order to provide the best service. 

Access to a proprietary vendor network with dramatic pre-negotiated savings: where vendors nationwide have agreed to dramatic savings on anything from towing, fuel delivery, flat tire assist to mobile mechanic repair. All of which is passed on to the trucking company through their roadside service membership. 

The bottom line, outsourcing roadside service responsibilities allows trucking companies to streamline their resources, reduce overhead cost, improve cash flow, and helps increase the quality of their business. So when it comes time to make that leap from in-house to outsourcing, we’ve crunched the numbers on the “cost of managing a breakdown” to give you an idea what those savings could be.


FTS Plus+ Partners with RoadsideMASTERS.com

RoadsideMASTERS.com offers the most comprehensive emergency roadside assistance service membership program for heavy-duty trucks in all industries. Whether you own a single tractor and trailer, or you have a fleet of tractors, our payment plays allow you to choose the best plan to fit your budget, while our service benefits allow you to provide coverage and peace of mind for all your vehicles and drivers within USA and Canada.

Are you ready to reduce your costs, increase your fleet’s efficiencies and receive high-quality services from the trusted third-party roadside assistance company? RoadsideMASTERS.com has just partnered with FTS Plus+ to offer you one year membership at a nominal discounted price. Learn more at www.ftsplus.com/roadsideMASTERS.